FAQ
FAQ
Our mission is to deliver the most comfortable and supportive apparel, empowering you to move confidently through life. Uncomfortable, restrictive clothing shouldn’t hold you back. Wrap yourself in comfort, step into your best self—unstoppable, ambitious, and joyful. Move, exercise, and conquer your world with ease.
How do we help relieve discomfort from tight, ill‑fitting clothing? modiby apparel features tailored ergonomic cuts for natural body alignment and soft, layered premium fabrics to reduce friction against your skin. This helps avoid pinching, tight binding and pressure spots across your torso and limbs. Our apparel boosts all‑day wear comfort and eases irritation caused by poorly‑fitted garments.
How can I order ? You can order easily using our online platform. When you find a product you need, you can add it to cart, login and go through the ordering process.
What payment methods can I use ? PayPal Credit/Debit Card (Checkout via PayPal)
How do we prepare orders? We have professional warehouses and personnel. Once you place an order, we will process and ship the package according to your address. It may take 1‑3 business days to process and ship the package.
Where can i find my tracking code? Your tracking code is included in your shipping confirmation email. Please allow 1 to 3 business days for the tracking information to be updated on the logistics tracking websites. If you require assistance, feel free to reach out to us with your order number or the email address you used to place the order at service@modiby.com.
How can I get the latest information about products and promotions? You can subscribe to our email newsletter to be the first to know about new product releases, promotions and special offers. You can also follow our social media pages to get the latest updates and customer feedback.
Need Help? You can contact our customer Support team via e‑mail:service@modiby.com Our customer support is available Monday to Friday: 9:00am‑6:00pm. Average answer time: 24‑48h. If you have any questions about your purchase, we will do everything we can to resolve your issue.